We like to blog often, pass the knowledge and give you insights from the life at COViS.
How exactly do digital assistance systems like chatbots help to optimise customer service? We explain.
With the COViS Integration Manager you get a holistic customer view and increase efficiency.
Especially for customer service departments, artificial intelligence holds great potential to improve the customer experience and save costs.
Agile KPIs (Key Performance Indicators) provide information about potential improvements.
COViS has developed an individual, high-performance CRM platform as an ASP solution from the cloud for Deutsche Post DHL.
Proactive customer service reduces workload and increases customer satisfaction. Learn about all the benefits for the logistics industry.
Chatbots are revolutionising customer service. Find out here what benefits chatbots can bring to your business.
